GNOC Operations Manager

Job description

Responsibilities Peraton is seeking a GNOC Operations Manager. The Global Network Operations Center (GNOC) Operations Manager is responsible for the management and control of a diverse team. The team provides 24x7 mission essential services to ensure infrastructure availability in support of MHS healthcare operations globally. The GNOC Operations Manager has direct operational responsibilities for the management and sustainment of several practices. Those practices are Major Incident Management, Problem Management, Enterprise Monitoring, and the GNOC Communications Cell. The GNOC Operations Manager actively engages in other functional areas of the GNOC, Global Service Center (GSC), and broader EITSI team to leverage resources as necessary to accomplish standard tasks. These tasks include and not limited to adding service catalog items, managing foundation data quality, accessing data for analytics review, and building reports to help better manage the processing of information between service providers, stakeholders, and Infrastructure & Operations (IOD) support teams. The GNOC Operations Manager ensures the application of various communications methods to bring together key servic...