Pool Concierge - Seasonal, Pool Snack Bar (Caesars Atlantic City)

Job description

Responsible for managing pool reservations for seating and answering all guest inquiries. Assist with any and all guest needs and helps to maintain cleanliness of the pool deck area. Provides the highest level of guest service ensuring guests have a memorable experience. $18.00 per hour. High School diploma or G.E.D. certificate. Prior customer service experience required. Excellent customer service skills. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and multi-task. - Responsible for making reservations, monitors bookings and upsells daybeds and cabanas to guests. - Responsible for enforcing pool rules, securing designated areas and ensuring all guests have designated wristbands for access. - Provides a warm welcome to guests experiencing the pool area. - Responsible for communicating to pool attendants designated seating and ensuring guest is properly escorted to seats. - Providing towels to guests if requested. - Familiarize yourself with retail products to offer to guests in pool area. Handles all retail sales to include sun care and after sun products. - Effectively handles credit card and room charges for reservations according...