Assistant Manager - Hospitality - #273

Job description

Additional Job Info Additional $2.00/hour for shifts worked between 4 p.m.–6 a.m. and all Saturday and Sunday hours. Responsibilities: - Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam - Have a say in who works, and when - Handle customer questions, complaints and concerns - Keep an eye on work fam compliance with Sheetz policies, procedures and programs - Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys - Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met - Check in on end-of-day tasks to make sure they aren’t skipped - Keep the shelves packed via proper placement, pricing and re-filling of merchandise - Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste Overview: Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheet...