High Roller Observation Wheel Attraction Ambassador - Part Time (Linq LV)

Job description

A High Roller Attraction Ambassador is responsible for greeting guests and operating the High Roller systems. They are responsible for the safety of the guests while at the attraction and as they board the wheel. - Follow the basic principles of Safety, Courtesy, Show, and Capacity as they relate to the High Roller. - Work in the job areas listed below: - Ticket Taker - Security Bag Checker - Grouper - Loader - Unloader - Control Tower - Ticket sale upgrades - Group/VIP Reception - Guest Relations - Demonstrates the highest level of guest service and attention during the guest’s contact with the High Roller organization. - Involve supervisor to resolve customer service problems as necessary. - Works in collaboration with other employees to create a safe, exciting experience for the High Roller guest. - Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, and gaming regulations. - Actively involved in Total Service initiatives. - Stays informed of property promotions, programs and amenities. - Possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as...