System Support Specialist (m/f/d)

Job description

System Support Specialist (m/f/d) Location: Germany, Remote: 🚀 Why Exasol? Why Now? At Exasol, we believe that speed is the key to turning data into impact. Our in-memory, massively parallel processing (MPP) database is one of the fastest in the world, built from the ground up for analytics at scale. We help financial institutions, retailers, governments, and defense organizations make better decisions faster, by turning complex data into actionable insights in seconds, not hours. This is a pivotal moment for Exasol. As we double down on our growth in Germany and across Europe, we are building a commercial team that thrives on curiosity, grit, and action. And it starts with you, our next Business Development Representative. 💼 About the Role As a System Support Specialist, you independently resolve standard and moderately complex technical issues. You directly engage with customers and contribute to knowledge quality within the team. ✅ What You’ll Bring (Must-Haves) Proven ability to diagnose and resolve technical issues across multiple product areas Strong customer-facing communication skills in written and verbal formats Structured, data-driven troubleshooting approach: Ability to...