Program Assistant - Wells Place

Job description

OVERVIEW: The Program Assistant assists in providing our clients with a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Assistant is a frontline worker responsible for maintaining the safety, integrity, and security of the Recovery Housing Program. The Program Assistant documents all daily activities and carries out administrative functions to support the program and its overall operations. DUTIES AND RESPONSIBILITIES: - Perform all duties according to policy and procedure and our philosophy of care - Observe all persons entering and exiting the building - Document, inform, and report all incidents and daily activities that occur during shift - Stay engaged and responsive to maintain a safe, secure, responsive, inclusive, and non-discriminatory environment for clients - Maintain appropriate, professional, and ethical boundaries always with clients - Be punctual, flexible, and reliable - Answer the main facility telephone, take messages, and/or direct callers as appropriate - Facilitate medication observation according to policy and procedure - Support searches in the residence for contraband including alcohol, drugs, drug para...