Business Systems Analyst

Job description

Role Overview The Business Systems Analyst (BSA) will support critical Identity & Access Management (IAM) initiatives, with a focus on directory services including Oracle Unified Directory and Microsoft Active Directory / Entra ID. This role will partner closely with security, infrastructure, and application teams to drive requirements, improve identity processes, and support delivery of enterprise directory and access solutions. You will work with a senior, highly experienced team, requiring strong communication, organization, and facilitation skills. Key Responsibilities: - Lead requirements gathering and facilitation sessions with business, security, and technical stakeholders - Translate complex needs into clear, well-structured functional and technical documentation - Support initiatives involving directory services, identity lifecycle management, and access controls - Collaborate with engineering and infrastructure teams on Active Directory, Entra ID, and Oracle Unified Directory integrations and enhancements - Create and maintain process flows, system diagrams, and architecture visuals (highly preferred) - Utilize tools such as JIRA, ServiceNow, and Clarizen to manage requir...