Vice President Product Manager - Wires, Communications and Post Completion

Job description

Chase is seeking a Product Manager who will be responsible for creating, managing and executing Wires & International Payment product roadmap, with a strong emphasis on digital innovation, customer experience, communication strategy and platform technology. As a Vice President Product Manager in the Wires Communications and Post Completion team, you will create, manage, and execute the Wires & International Payment product roadmap with a strong emphasis on digital innovation, customer experience, communication strategy, and platform technology. You will lead post completion, communication, and UAT strategy, collaborating with stakeholders to deliver frictionless, user-centric products and drive digital transformation at scale. Job responsibilities: - Lead the Wires customer experience for post completion flows, including user journey design, channel-specific UX delivery, and continuous improvement of digital workflows. - Own customer communications strategy for Wires, ensuring messaging is timely, clear, and aligned with the overall brand and business strategy. - Collaborate with stakeholders across business, technology, and third-party vendors on vision and strategic pillars requi...