Clerk IV - Worcester East

Job description

Clerk IV - Worcester East 260001PQ Description The Department of Children and Families is seeking a Clerk IV who will provide administrative support to a large number of professional staff and is committed to upholding the department’s fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. The Clerk IV will quickly and accurately process data from a variety of sources, maintain the case archive process for the area office and act as receptionist, greeting and directing clients and visitors. Duties and Responsibilities (these duties are a general summary and not all inclusive): Perform accurate typing, word processing and data entry Maintain case archive process for the area office, filing, records management, archive submissions, and archive requests Track the data drive information used in case assignments and personnel management Serve as a receptionist. Greet clients and visitors; answer telephone calls; refer clients and visitors to appropriate department staff when needed Provide administrative /clerical support and projects as assigned Provide routine information concerning agency offic...