Head of Business Transformation (AI)

Job description

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** The Head of Business Transformation (AI) is a high-visibility, cross-functional leadership role responsible for driving the company's internal AI program from strategy through execution. Acting as the operational owner of AI at the business, you will partner with functional leaders to identify where AI creates the highest leverage across revenue growth and margin improvement, design and launch pilots with functional owners, and hold the organization accountable to real business outcomes — not just tool deployments. You will translate the rapidly evolving AI landscape into a prioritized, sequenced roadmap that leadership can align behind and the business can actually execute. This role is designed for a seasoned cross-functional operator with real authority to change workflows and systems — not just advise on them. You will be trusted and respected across GTM, Customer Success, Finance, and Operations, with the C-suite mandate to move fast, make hard prioritization calls, and drive adoption through functions that have competing priorities. Reporting direc...