Director, AI/ML Engineering

Job description

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! Director, AI/ML Engineering About this job: CarMax is looking for a Director, AI/ML Engineering to lead and scale our artificial intelligence, and ML capabilities. The AI/ML Engineering team is the engineering arm powering next-generation AI solutions — including agentic AI systems, generative AI applications, and intelligent automation workflows — as well as core machine learning models such as vehicle pricing, personalized recommender on carmax.com, ad-bidding, and computer vision. This role is critical for our data and AI organization that provides scalable, reliable, and real-time models for best customer and associate experience. We are looking for highly motivated individuals comfortable in a dynamic environment, experience leading 50+ member teams (comprised of FTEs & contractors), and with a solid track record in AI engineering, generative AI, agentic systems, and Machine Learning technology and platform. The role requires ability to step into multiple roles ranging from technical product manager, team mentor, and technical architect. This position is ideal for ind...