AI/ML Engineer - Automotive CRM

Job description

Who We Are: NCC/Promax is a leader in providing cutting-edge software solutions for the automotive industry. Our software helps dealerships streamline their operations, enhance their finance and insurance (F&I) processes, and drive profitability. OVERVIEW: We are seeking an experienced AI/ML Engineer to design and deploy intelligent systems that enhance dealer workflows and unlock insights from dealership data. This role will focus on building data-driven systems that improve decision-making, optimize processes, and surface meaningful insights across our automotive SaaS platform. The ideal candidate combines strong software engineering fundamentals with experience developing AI/ML-driven solutions in production environments. This is a hands-on engineering role working at the intersection of intelligent systems, enterprise SaaS, and data-driven decision support Why This Role Matters: This role will help embed intelligent decision support directly into our automotive SaaS platform — improving operational efficiency, increasing consistency across workflows, and unlocking greater value from dealership data. The Machine Learning Engineer will play a central role in shaping how intellige...