Family Care Specialist

Job description

Our associates celebrate lives. We celebrate our associates. Assist the Family Service Counselors with interment verifications, blind checks and memorials. JOB RESPONSIBILITIES: - Builds at-need charts - Verifies at-need files before sent for verification - Performs blind checks - Follows up with memorial renderings, processes and timelines - Notifies families when flowers are placed - Sets Arrangement Continuation Appointments - Designs memorials - Serves at-need cemetery families that currently own property - Sets follow-up visits at the at-need arrangement conference - Logs information for Family Service Counselors - Meets with funeral home at-need families MINIMUM REQUIREMENTS: Education: - High School diploma or equivalent Certification: - Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.) Experience: - None Knowledge, Skills & Abilities: Compensation : $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) - Ability to communicate effectively with associates, contractor personnel and client families - Ability to work productively...