Chief Operating Officer

Job description

Are you an experienced leader looking to have a direct impact on strategic initiatives for a growing, nationally recognized community bank? Ballston Spa National Bank (BSNB) is looking to hire a dynamic and experienced Chief Operating Officer to lead and direct operational units including Customer Support Operations, Commercial and Residential Loan Servicing, Risk Management, and Facilities. The COO has overall responsibility to ensure BSNB's execution of its strategic plan by managing assigned operational areas inclusive of personnel, policies, and regulatory compliance. This position has a key role in developing strategic initiatives. CHIEF OPERATING OFFICER - As a member of the senior leadership team with a minimum of 10 years of progressive experience in bank operations, you will: - Leverage relationships with other Senior Leaders and lines of business managers to ensure superior omnichannel customer experience for all bank customers. - Manage complex technical and business activities that have high operational, reputational, and financial risk in various areas of bank operations. - Drive innovation and enhance the Bank's fintech offerings to meet evolving customer needs and ma...