Assistant Manager

Job description

JOB SUMMARY: Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. ESSENTIAL FUNCTIONS: - Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards. - Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders. - Ensures proper product quality control, presentation and hold times according to the Operations Training Manual, Order Assembly. - Accesses financial information and completes weekly sales and labor during their shift. - Routinely monitors and coaches team on safety best practices related to the Culver’s hazard communication program and workplace safety. - Empowers team to handle guest comments “the Culver’s way.” - Ensures team is knowledgeable concerning products and guest service. - Demonstrates and maintains a positive attitude among team members. - Demonstrates and ensures proper personal hygiene and food safety practices are maintained in the restaurant. - Displays point of purchase (P.O.P.) materials timely according to the current marketing campaign. -...