Technical Writer - US
Photon · US
What to expect - Translate complex technical concepts into clear, client‑ready documentation for developers and partners - Produce and maintain API docs, SDK...
Job description
What to expect: - Translate complex technical concepts into clear, client‑ready documentation for developers and partners - Produce and maintain API docs, SDK guides, integration walkthroughs, and FAQs - Ensure docs are accurate, consistent, and aligned with product behavior and supported use cases - Apply a developer-first mindset : clarity, examples, edge cases, and common pitfalls - Create content that supports self-service integration and reduces support dependency How they’ll work: - Partner closely with product, engineering, and developer experience teams - Intake requirements from specs, APIs, and source code—not just verbal guidance - Iterate quickly based on technical reviews and feedback - Follow established style guides, terminology, and information architecture Deliverables: - End‑to‑end integration guides (getting started → advanced flows) - Reference documentation (API endpoints, parameters, errors) - Code samples and diagrams (where appropriate) - Update and version docs alongside product releases What success looks like: - Faster developer onboarding and time to first transaction - Fewer “how do I integrate?” support questions - Documentation that is publish‑ready,...