Experienced Customer Service Representative

Job description

Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you! What We’re Looking For: Veterinary Med Experience: A solid background in vet med is required. Weekend Availability: Must be able to work 50% of Saturdays. Flexible Scheduling: Shifts start as early as 7:00 AM, so reliability and punctuality are essential. Team members work 3 days a week for ultimate work to life balance. Call Center Experience: Previous experience managing high call volumes is a plus. Growth-Oriented: We're looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position. What You’ll Do: Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction. Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor. Handle multiple level platforms for medication refills and appointment requests. Collaborate with our medical and technical staff to support seamless communication and care. What We Offer: A supportive team environment committed to professional devel...