Operations Training Specialist (Remote)

Job description

Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry. GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2026! We also received the "Great Place Place To Work" Certification for 2025-2026! POSITION SUMMARY: This role is responsible for developing and delivering comprehensive training programs, creating and updating market Policies and Procedures, and serving as a subject matter expert in customer service and payroll functions across various markets. The ideal candidate will support IT development within the customer service and payroll functions and ensure the efficiency and effectiveness of our operations. Qualifications: GT Independence is a national organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of p...