General Manager Youth Training and Developmental Center
KidStrong · Madison, Alabama, US
Benefits: - 401(k) - Bonus based on performance - Health insurance - Paid time off - Training & development KidStrong GM are the leaders of the center – it i...
Job description
Benefits: KidStrong GM are the leaders of the center – it is the responsibility of the GM to foster a culture of learning and development for both their coaches and the families that attend the center. The GM is a high-energy, hyper organized, passionate, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goals of the GM are to 1) Develop and train their coaching team, 2) Build the culture of the center through interacting with families and managing center operations, 3) Grow the membership base through proven sales strategies, and 4) Coach amazing classes while providing an exceptional membership experience. In this role you will ensure our centers are always clean, well maintained, and that all families who attend our programs receive world class customer service. This role has an eye for the details and is relentless when it comes to getting things done. As the GM you will drive membership and scheduling system maintenance, lead facility maintenance projects through completion, act as an escalation point for client concerns, proactively manage retention of members and coaches, and support th...