IT Customer Support - Entry
Washington State University · US
Online applications must be received before 11:59pm on: June 2, 2026 If a date is not listed above, review the Applicant Instructions below for more details.
Job description
Online applications must be received before 11:59pm on: June 2, 2026 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 482CS-YN_CS_NPS - IT Customer Support - Entry Business Title: IT Customer Support - Entry Employee Type: Classified Position Details: Reporting to the Information Systems Manager, the IT Customer Support – Entry position provides the following for the Office of Research and its support units: Troubleshoot and maintain computing systems, network components, printers, and peripheral hardware; Implement emergency fixes and support application operations; Diagnose, repair, upgrade, and re‑image laptops, workstations, printers, photocopiers, and other communication devices or system peripherals for Office of Research personnel; Research and evaluate new desktop, network, and infrastructure solutions and provide informed recommendations to Office of Research departments; Maintain and audit operating instructions and knowledge resources across Confluence, Workday, and other related platforms, and create accurate software and hardware documentation to support ongoing operations. This position will be the primary po...