Customer Service Representative

Job description

CentiMark Corporation is hiring a Customer Service Representative in our Corporate Office in Canonsburg, PA! This role offers a salary range of $42k - $45k with premier benefits! Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you! CentiMark Corporation, the National Leader in Commercial & Industrial Roofing, is looking for a highly motivated and customer-focused Roofing Client Service Representative to join our growing team. This role will be responsible for providing exceptional service to our clients across our 100+ locations in the US and Canada. Job Summary: - Be the first point of contact for our valued customers, receiving and processing roofing work orders - Provide clear and timely updates, estimated arrival times (ETAs), and findings to keep customers informed throughout the process - Build strong relationships with customers and collaborate effectively with our internal offices across North America - Educate customers on their roofing needs based on information relayed from our field offices - Effectively address customer questions an...