Intake Coordinator

Job description

Intake Coordinator | St. Gregory Recovery Center | Bayard, Iowa About the Job: PURPOSE STATEMENT: The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families. Roles and Responsibilities: ESSENTIAL FUNCTIONS: · Conducts pre-admission assessments. Completes admission pre-certification as needed. · Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures. · Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development...