Maison Host

Job description

Host – Hermès Within the walls of our newest Hermès Maison at 166 New Bond Street, we are seeking a Host whose presence is not simply noticed, but felt . This role lives at the heart of the Maison; where refinement, calm, and the art of human connection come together in a way that is unmistakably Hermès. This is a rare opportunity to join a House where every gesture carries intention, every word is chosen with care, and every encounter becomes part of a larger story. We are looking for someone who brings eloquence, warmth and someone who understands that true luxury is quiet, attentive, and deeply human. The Role: As our Host, you will be a serene, polished presence who guides clients with grace, clarity, and poetic ease. You will help shape the emotional landscape of each visit, ensuring that clients feel understood, supported, and gently enchanted from the moment they step inside. Your role is to create flow, to anticipate needs, and to elevate the experience through thoughtful, beautifully delivered interactions. Your responsibilities include: Creating a refined welcome that feels personal, warm, and effortlessly elegant - Guiding expectations with clarity, sensitivity, and disc...