Head of CSM

Job description

Company Description 🌍The Digital Virgo Group are global specialists in mobile payment through telecom operator billing solutions. By connecting merchants to operators, we meet the growing demand for digital payments via a simple transactional channel that is fast, secure, and available worldwide. When you join Digital Virgo, you become part of an innovative, international group with local teams who collaborate daily, leveraging their complementary skills. Our teams come from multicultural and diverse backgrounds - a richness that enhances our company. We’re known for our work environment, which strikes the perfect balance between ambitious projects and good humour. We take pride in encouraging individual development and initiative. Find out more about our business and the group at digitalvirgo.com . Job Description: 🎯 Role Overview We are looking for a Head of Customer Success – Digital Services Partnerships to coordinate, structure and support the Customer Success activity across our partner activity (distribution and technical integration) You’ll be in charge to drive CSM activities across different countries to ensure the onboarding and follow-up of our partners. 🔹 Key Responsib...