New Accounts Representative

Job description

What's the Short Version? A New Accounts Representative supports new customers by processing new account paperwork quickly and accurately, confirming account eligibility, entering new account data in systems, and providing other account related assistance. It is critical that the potential customers' first experience is met with exceptional customer service. What Will You Be Doing?: - Qualify potential or prospective customers to determine the nature of the business and ensure the account qualifies to do business with SanMar. - Identify the state resale requirements for each customer and provide customers with the appropriate paperwork. - Document pertinent information and enter data into multiple programs. - Consistently meet department expectations for productivity levels. - Effectively solve problems and find the best solution for both SanMar and the customer. - Perform other duties as assigned. - Comply with all policies and standards. What Are We Looking For?: - 2+ years of SanMar Resale experience and be meeting all expectations - Ability to maneuver effectively and efficiently through all computer systems as trained - Flexible with change - Strong customer service skills - A...