Technical Support Analyst III

Job description

Join Century A/C Supply , proudly part of Rheem , a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 70 years of trusted service, Century A/C Supply has built a strong network across the Houston TX area, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors and the multifamily industry. At Century A/C Supply , we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to: Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers! The Technical Support Analyst III is responsible for providing product support for all service parts for designated Division/Product Lines, to assure all parts are setup for our customer's service needs across all product platforms. This role will work closely with product management, engineering and customer service at the business unit, and interface with production, sales...