Senior AV Specialist

Job description

Description We are seeking an experienced and detail-oriented Senior AV Specialist to support the setup, operation, and maintenance of audio-visual systems across the organization. This role is responsible for ensuring seamless delivery of in-person, hybrid, and virtual meetings through platforms such as Zoom, Neat, and Q-SYS systems, along with general AV technologies. The ideal candidate possesses strong technical expertise, problem-solving skills, and a customer-service mindset, providing reliable support for meetings, conferences, and presentations. Primary Responsibilities: - Set up, configure, and operate AV equipment for meetings, conferences, and hybrid events. - Administer and support the Zoom Enterprise platform, including user provisioning, licensing, room configurations, policies, and feature management. - Provide hands-on support for Zoom, Neat, Q-SYS, Polycom, and other conferencing technologies. - Troubleshoot and resolve system and desktop-level AV issues in real-time to minimize disruptions. - Manage microphones, cameras, projectors, video switchers, audio mixers, control systems, and Zoom room hardware. - Coordinate with IT and facilities teams to ensure AV system...