Customer Success Manager

Job description

Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Customer Success Manager in United Kingdom, London , you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! This purpose of this Customer Success Manager is: The Customer Success Team is at the heart of ACI customer experience. From initial onboarding to ongoing roll-out, adoption, and expansion, we guide ACI Customers through their payments journey while ensuring they achieve their desired outcomes. We understand our customers' goals as trusted advisors and recommend solutions to the challenges they face. A typical day at ACI for a Customer Success Manager is: Responsible for supporting the growth of revenue for Tier 1 customers that has direct impact on a segment's P&L Support...