Warehouse Administrator
Forward Air · Jacksonville, Florida, US
Position Summary: The Warehouse Administrator supports daily third-party logistics (3PL) warehouse operations by managing administrative processes, inventory...
Job description
Position Summary: The Warehouse Administrator supports daily third-party logistics (3PL) warehouse operations by managing administrative processes, inventory records, and client-specific documentation. This role ensures accurate transaction processing, compliance with service level agreements (SLAs), and effective communication between warehouse operations, transportation partners, and customer accounts in a fast-paced, multi-client environment. Core Responsibilities: Maintain accurate inventory, order, and shipment records across multiple client accounts. Process inbound and outbound orders, ASN documentation, BOLs, and shipping confirmations in accordance with client requirements. Support daily shipping activities using common carriers, integrators, and freight forwarders while meeting client cut-off times. Coordinate with operations, transportation, and customer service teams to ensure SLA adherence. Track inventory discrepancies, damages, and shortages; escalate and document findings per client SOPs. Prepare and distribute client-specific reports including inventory accuracy, shipment status, and throughput metrics. Assist with scheduling inbound deliveries and outbound shipmen...