Customer Service Representative
Arxada · Delft, South Holland, THE NETHERLANDS
Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our cus...
Job description
Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable. We are passionate about empowering high performance and enabling our employees, partners and customers to realize their full potential. Together we make daily life safer, cleaner, healthier and greener. If you like making a difference, we are the company for you! Arxada is looking for a Customer Service Representative. As a Customer Service Representative, you will manage the complete order‑to‑cash process, including key activities such as order entry, delivery coordination and invoicing. You will also be responsible for building and maintaining strong customer relationships while working collaboratively across departments to ensure exceptional customer experience. Key responsibilities: Order Processing: Accurately and efficiently process customer orders received through various sales channels. Order‑to‑Cash Management: Oversee the full order fulfillment cycle from sale...