Front Desk Manager | Hotel Indigo Austin Downtown

Job description

Located in the heart of Austin’s vibrant Red River Cultural District, the Hotel Indigo Austin Downtown - University blends boutique style with the energy and creativity that define downtown Austin. Steps away from iconic live music venues, nightlife, dining, and the Austin Convention Center, our hotel delivers an experience that is uniquely local, modern, and full of character. Guests enjoy thoughtfully designed accommodations, elevated service, a rooftop pool and bar, and locally inspired food and beverage concepts including Urban Pour Social. At Hotel Indigo, we create memorable stays by combining authentic hospitality with the culture, music, and spirit of Austin. The Front Office Manager is responsible for overseeing the daily operations of the Front Desk and Guest Services team to ensure an exceptional guest experience from arrival to departure. This leader drives service excellence, operational efficiency, and team accountability while fostering a positive and engaging culture aligned with the Hotel Indigo brand experience. The ideal candidate is a hands-on hospitality leader who thrives in a fast-paced environment, leads by example, and is passionate about delivering memorab...