Supervisor, COG Railway Retail Shop

Job description

Job Title: Supervisor, COG Railway Retail Shop (Seasonal) Job Pay Range: $16.00/hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Are you enthusiastic about providing exceptional customer service by assisting guests throughout their entire shopping experience? Located in the beautiful town of Manitou Springs, Colorado, the railway draws more than 2,000 guests per day. Work in the iconic gift shop where you will be able to provide top notch hospitality and welcome guests into a gift shop representing the sheer beauty, excitement, and scenic grandeur of Pikes Peak & the Cog Railway. Live. Work. Explore. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here. What you will be doing: Listen to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations. This is not necessarily an ex...