Application Support Analyst

Job description

The Application Support Analyst provides administration, support, maintenance, and continuous improvement for enterprise business applications and related systems. This role supports system reliability, security, and operational efficiency by assisting with daily application support activities, troubleshooting issues, maintaining integrations, and supporting workflow improvements across business functions. The Application Support Analyst serves as a liaison between business stakeholders, IT, and external vendors to support application performance, resolve user issues, and promote effective system utilization. This position operates as an individual contributor responsible for supporting business-critical applications and contributing to operational stability and process improvement initiatives. Responsibilities: Requirements: - Provide technical and functional support for enterprise, business-critical applications, operating systems, and related hardware/software components. - Maintain a comprehensive application inventory, including architecture diagrams, technical specifications, support documentation, and knowledge base content. - Manage and monitor enterprise ticketing systems...