Floor Supervisor - E. 55th Street Marina

Job description

The Floor Supervisor is responsible for managing the servers and ensuring employees are properly trained. The Floor Supervisor takes care of the restaurant patrons and assures an enjoyable meal and pleasant experience while dining. - Assists in the supervision of servers/hostesses/bussers: Assures the servers are greeting patrons properly, informing patrons of food/drink specials, ringing food and drinks in properly, are properly attired, and completing all on-going and end of the shift side work; cashes servers out; assures hostesses have floor plans/section chart prepared, daily staff listed, are properly rotating the server stations, are dressed properly and have a pleasant attitude and demeanor towards guests and co-workers; assures the bussers are keeping the tables cleared and wiped, floors free of any debris/garbage, stocking glasses and plates, and assisting dishwasher and servers as much as possible. - Maintains customer relations: Reaches out to restaurant patrons currently dining to ensure they are having a pleasant and enjoyable dining experience and are pleased with their food and service; speaks with guests in person and on the phone to answer any questions; assists w...