Customer Success Manager (EMEA)

Job description

About Upflow Upflow provides the first global ‘Financial Relationship Management’ (FRM) platform—a revolutionary approach to leveraging cutting-edge technology & AI to help B2B businesses get paid more effectively, unlock owed cash reserves, and empower B2B companies to grow more rapidly. Essentially a CRM solution for Finance, Upflow empowers Finance Teams to take control of the customer experience related to payments and deliver on its growth potential. Most modern, fast-growing companies are fully focused on sales growth and retention and struggle to maintain focus on cash collection. This leads to thousands of unpaid invoices, broken communications, outdated payment methods, and a negative customer experience. As a result, cash flow suffers, and growth is inhibited. Upflow’s FRM is the modern collections hub that manages all data, analytics, communications, and payments to improve cash flows. We are a product-led organization that was launched in 2018 and is trusted by hundreds of companies across the US and EMEA, including Lattice, Front, PandaDoc, Carta, ProductBoard, and >500 more. We're also backed by leading investors (YCombinator, 9yards, Hexa, Hedosophia, etc.) and top b...