Assistant General Manager - Aquatics

Job description

Job Title: Assistant General Manager – Aquatics Reports to: General Manager: Summary: Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and workplace employee activities amongst other duties. Duties and Responsibilities include the following: 1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures. 2. Helps the General Manager and department managers fulfill all daily tasks. 3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction. 4. Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction. 5. Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS. 6. Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee performance and training. 7. Troubleshoot the mechanical room as necessary. 8. Gains a high level of knowledge and experience in the GSS pool operations necessary to...