Customer Support Administrator

Job description

Customer Support Administrator £24,570 pro-rata plus great benefits (Work Level 6C) Fixed-term contract (until February 2027): Full-time, 37.5 hours (Monday to Friday) Location: In this role, you’ll be splitting your time between home and the Scunthorpe office. Up to the first 3 months will be spent in the office for training, after which you'll work a minimum of 2 days a week in the office, with the remainder of the time from home. You’ll work approximately 1 in 4 Saturdays and be on a bank holiday rota. Co-op Wholesale is growing, and we’re looking for people who want to help shape what comes next. As a Customer Support Administrator, you’ll join our Partner Admin team on a fixed-term contract until February 2027 to support in setting up accounts and processing product orders from our wholesale partners. We’ll look to you to make sure their requirements are met, and that our retailers get everything they need to give their shoppers a great experience. Why this role matters: We’re building something big at Co-op Wholesale. With a refreshed structure and exciting plans ahead, we’re creating new opportunities to strengthen our proposition for our independent retailers, key accounts,...