IT Operations - Service Delivery Manager - Data Warehousing, - Remote, US

Job description

At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth. Job Summary: The Pharma Data Warehouse Service Delivery Manager (SDM) is a professional, technical project manager responsible for coordinating the delivery of consulting managed services to key enterprise customers by acting as the single point of contact for customer/stakeholders. The SDM plays a vital role in creating long-term customer relationships and acting as the bridge between the client and the technical resources/delivery teams, with the ability to make changes in end-to-end processes as required ensuring optimal overall performance on the contract. The key responsi...