AI Forward Deployed Engineer

Job description

Our agentic AI platform brings "AI employees" into the workplace to take over the repetitive, soul-crushing workflows that slow teams down. The result: organizations move faster, with sharper focus, and deliver better outcomes where it matters most, like improving patient care. The shift to agentic work is inevitable, and we’re leading it.. As a founding member of our team you’ll be shaping the playbook for the future of work alongside a small, relentless team pushing the edge of what’s possible with AI. We're backed by the investors behind OpenAI, Anthropic, Huggingface, and Notion, including Greylock, Coatue, Altman Capital and Lightspeed. The runway is long. The ambition is high. And the market is wide open. About the role: Design and orchestrate agentic workflows by combining AI prompting with Magical’s multi-agent platform, extending its capabilities to solve complex, customer-specific challenges. Act as a technical bridge between customers and Magical’s product and engineering teams, capturing real-world feedback and translating it into platform improvements. Diagnose and resolve issues across deployments, integrations, and performance optimizations, ensuring reliability in h...