Full Time Front Desk Associate - Canopy DC Embassy Row
The Bernstein Companies · Washington, District Of Columbia, US
Description At TBC Hotels, we create environments that change lives in small ways and large, one good experience at a time—and that starts behind the scenes.
Job description
Description At TBC Hotels, we create environments that change lives in small ways and large, one good experience at a time—and that starts behind the scenes. We’re searching for a Front Desk Associate that will play a crucial role in creating a positive and memorable experience for guests, contributing to the overall success of the hotel's operations and reputation. They are the first point of contact for guests, providing a welcoming and efficient experience throughout their stay. This role requires exceptional customer service skills, attention to detail, and the ability to handle various tasks simultaneously while maintaining a positive attitude. Join the award-winning Canopy by Hilton Washington DC Embassy Row, where bold design meets vibrant D.C. culture. Steps from the White House and iconic landmarks, our reimagined hotel offers playful art and endless inspiration. What You'll Do: - Greet guests warmly and ensure a smooth check-in process. - Verify guest information and process reservations accurately. - Collect necessary payments and issue receipts during check-out. - Address guest inquiries and provide information about hotel amenities, policies, and local attractions. - H...