Front Desk Monitor (Lead)

Job description

Are you ready to make a meaningful impact in Prescott Valley's premier family-friendly community? Join the team at Granville , Prescott Valley’s premier family-friendly community, where connection, recreation, and exceptional service come together. This front desk lead role is ideal for someone with strong customer service and communication skills who enjoys creating a welcoming experience for residents and visitors. Responsibilities include answering inbound calls, managing the reception area, issuing badge privileges, and providing professional, hospitable support while upholding community policies and procedures in a timely and accurate manner. Position Responsibilities: - Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors. - Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception areas and inbound calls as well as assist with various administrative projects. - Must be familiar with the alarm system, keycard access system and computer literate. Monitors pickups/deliveries. - Responsible for monitoring front desk...