15639 - Head of Operational Delivery

Job description

General Information Salary £58,511 - £65,329 Working Pattern Full Time, Flexible Working Vacancy Approach External Location Glasgow Region Scotland Closing Date 30-Mar-2026 Post Type Permanent Civil Service Grade Grade 7 Number of jobs available 1 Reserve List 12 Months Job ID 15639 Descriptions & requirements Job description Head of Operational Delivery The Criminal Injuries Compensation Authority (CICA) is an executive agency of Ministry of Justice. We receive over 40,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have suffered. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives. Some of the material you will access may include upsetting personal accounts of harm inflicted by others. This could include sexual assault and violence against children. We recognise the personal impact this may have and we provide resilience training, to promote wellbeing. We employ around 350 people and are based in Glasgow city centre, wit...