Biomedical Technician Program Coordinator - New York

Job description

Job Description Summary Provides key local customer interface and day-to-day work direction for assigned personnel at specific accounts to ensure customer satisfaction and Service Excellence per contract. May perform some technical service work. This position resides at our clients' site in Manhattan, NY. Relocation is available. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. NOTE: This role sits on-site at our client in Manhattan, NY. Relocation is available. Responsibilities: As directed, use knowledge of customer contract to ensure obligations are met. Prioritize service, assign personnel, and follow up on commitments. May assist BMET Leader and ASL with employee appraisals, status changes, promotions, disciplinary actions, and questions. Share on-call or service call escalation. Function as Site Leader and is responsible for customer relationship at assigned sites. Ensure service quality via frequent customer...