Apprentice E-Commerce Parts Advisor

Job description

The main purpose of a Apprentice Vospers E-Commerce Parts Advisor is to learn about how to contribute towards selling the range of parts within the Company portfolio, generating business through the internet, tele-sales and retail counter areas of the business whilst consistently delivering excellent customer service Key Responsibilities & Accountability: - Parts Sales - Administration duties - Ensuring Customer Satisfaction - Promote a Parts team culture - Parts Sales - Promote and sell parts on the company E-Commerce platforms (eBay, Amazon, Vospers Parts Website) including other on-line and off-line areas. - Answer customer queries & part information queries via phone, email & face to face interactions - Research competitor pricing to ensure competitiveness. - Prospect & research new selling opportunities. - Supply accurate and detailed parts descriptions by using all electronic parts catalogues. - Understand fully the range of parts to ensure all customer enquiries can be dealt with and to maximise all opportunities. - Packing & Shipping duties - Ensure payment is received before shipping goods. - Arrange collection by designated courier(s) - Parts Administration - Take full pa...