Support Specialist - Kensington Campus (Thursday- Monday, 3:00pm-11:30pm)

Job description

Role: Support Specialist Reports to: Senior Program Manager Program: 3001 - Lancaster Interim Housing Department: Interim Housing Location: Kensington Campus - 45244 32nd St West, Lancaster, CA 93536 Setting: 100% Onsite Schedule: Thursday - Monday, 3:00pm -11:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Job Description Summary: A support specialist will act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, laundry schedule, etc. They will respond to clients’ needs (in a trauma informed care scope) and assist with other tasks given to support the shelter and other staff members. A support specialist’s role is vital to the success and support of the client’s and the shelter itself. Job Description Essential Duties and Responsibilities: - Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc. - Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the...