Assistant Executive Housekeeper - Full Time /Year Round - Mountain Thunder Lodge, Breckenridge, CO

Job description

The assistant executive housekeeping manager is responsible for assisting with the day to day leadership of the housekeeping department and its employees. This position is responsible for handling many of the administrative and operational duties of maintaining the Housekeeping Department. Customer service is a key responsibility, from guest arrival to departure, in accordance with Mountain Thunder standards. This position is to plan, organize and monitor staff activities to ensure compliance with quality assurance standards set by the hotel, which requires continuous visual inspection of guest rooms and public areas. - Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor. - Investigate complaints, evaluate corrective actions and implement plan to resolve and de-escalate conflicts. - Communicate effectively to provide clear direction in assigning and instructing housekeeping in details of work. - Manage finances of housekeeping operations including budget, forecasts and inventory. - Provide staffing, training, counseling and performance reviews for the housekeeping department. - Ensure employees u...