Operations Supervisor

Job description

Midland Transport is currently seeking an Operations Supervisor for our Quebec City Terminal location. The Operations Supervisor supports terminal operations by overseeing daily activities across P&D, Dock, and occasional administrative operations. This role ensures efficient workflows while monitoring key KPIs related to cost, service quality, and safety. The Operations Supervisor provides hands‑on leadership to maintain high operational standards and support a safe, productive work environment. The selected candidate will be a self-starter with a strong work ethic and a “Can Do” attitude. Benefits To Joining Midland: Ensure efficient dock operations through proper management of staffing levels, schedules, and performance tracking metrics. Oversee pickup and delivery (P&D) operations, including staffing, route planning, and performance monitoring. Supervise daily dispatch operations. Provide leadership and support to drivers and dock staff. Lead safety initiatives: Idelic/Intelex entries, incident investigations, and participation in the health and safety committee. Ensure that operational activity reports are completed and up to date within required deadlines. Adaptability and ab...