GUEST SERVICE REPRESENTATIVE

Job description

Job DetailsJob Location: Miami, FL 33126Position Type: Full TimeSalary Range: $15.00 - $15.00 HourlyJob Shift: SwingYou are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading. The Role: As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience. What You Will Be Doing: Why You Will Love It Here - Greet guests and provide friendly, helpful service - Assist with check ins, check outs, room assignments, and reservations - Answer guest questions and resolve issues promptly - Operate the front desk system and process payments - Communicate with housekeeping and other departments - Maintain the front desk area in a clean and organized manner - Handle guest requests and escalate concerns when needed - Provide local information and general hotel assistance - Competitive pay and benefit that support your life inside and outside the...