Customer Experience Specialist

Job description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. We are seeking to fill a number of key positions within our organization including this Customer Experience Specialist opportunity located at NDX Green in Heber Springs, AR. THIS IS NOT A REMOTE POSITION. The regular scheduled hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time. This is a full-time opportunity featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holidays, vacation, and sick time; 401K with company contribution; and tuition reimbursement! Primary Responsibilities and Essential Functions of the Position: - Act as liaison between accounts and laboratory technicians on questions regarding case design working times or other areas of concern. - Perform dental procedures when so requested or required by laboratory upper management. - Evaluate dental cases in laboratory when requested by laboratory...