Service Manager

Job description

Description At Betts Company, our purpose is to Improve the Way Things Move. We are proud of how each Team Member embodies this purpose and lives The Betts Way by following our seven core values: Respect Everyone, Aim for Excellence, Share Your Passion, Work Smart, Take Care, Communicate, and Act Ethically. Position Summary: The Service Manager plays a key role in Betts Company’s mission to Improve the Way Things Move by directly overseeing the Service Team and directing the shop to operate efficiently in order to meet company goals. This role takes a hands-on approach to supporting maintenance, repairs, inspections, and testing of vehicles. The Service Manager also provides leadership and coaching to the service team while exemplifying The Betts Way. Responsibilities and Duties: - Embraces The Betts Way framework and leads by example. - Frequently interacts and collaborates with other functional areas and business units to ensure company Top Level Metrics are achieved. - Engages in and promotes company safety programs and compliance. - Determines repair needs through road tests, mechanical testing devices, customer interaction, and visual inspection of vehicles. - Maintains needed...